With a new user, you need to lead with something that will peak their attention or curiosity. That's what we call a hook— it could be visual, something unusual, or an object. Meanwhile for a retargeting ad, you want to remind them of something they have already seen in the app or the game. It’s not so much about grabbing their attention but more on reminding them.
Shamanth Rao, Founder & CEO @ Rocketship HQ
(21:02-21:26)
We’re not going to target a user that hasn’t been in the app for seven days with the same creatives for the users who haven’t been in the app for 30 days. This is why I'm always talking about the importance of testing, checking everything, and using as many creatives so we can understand exactly what works best.
Hanna Dolgonos, Retargeting Manager @ Playtika
(17:27-17:54)
What we've been experimenting recently that has some pretty great results is churn prediction. Instead of using these rule-based logics for building audiences, we can run machine learning to pinpoint the exact moment we think a user is likely to churn, and build audiences off of that. It’s been an interesting evolution in retargeting.
Kate Lovejoy, COO Retargeting @ Adikteev